ISO Standards

ISO 9001 – Quality Management System

ISO 9001 Quality Management Certification

Quality workforce  Services is a team of highly experienced ISO 9001 consultants and advisors, with expertise in all aspects of Standards Certification and Management Systems. Our skilled team of ISO 9001 Certification specialists will work together with your organisation to understand your business needs to build a robust and tailored ISO 9001 Quality Management System at an affordable investment without the hassle.

Start the certification process by submitting the Application Form at the end of this page for an obligation free consulting proposal.

What is ISO 9001?

ISO 9001  supports effective management of your business and helps you meet your customers’ requirements and continually improve your product/service quality. It is suitable for any organisation that wants to improve customer satisfaction, staff motivation and build a culture of continual improvement.

ISO 9001 is the world’s most recognised Quality Management System Standard.

Millions of companies, both large and small, have implemented ISO 9001. Companies all around Australia and all over the globe are using an ISO 9001 quality management system to continuously monitor, manage, and improve the quality of their goods and services.


The ISO 9001 Standard is an effective solution for business improvement, offering the structure and guidelines you need to enable you to fulfil the needs of your customers, as well as meet any statutory obligations.

Benefit of ISO 9001 Certification?

The application of an ISO 9001 certification to your business operations can help you boost the reliability and effectiveness of the processes and procedures within your organisation. Some ISO 9001 advantages include:

  • Increased quality of output
  • Operating more effectively
  • Increased customer satisfaction
  • Meeting legislative and regulatory requirements
  • Enter new markets
  • Identifying and managing threats
  • Decreasing wasted expenditures
  • Boost the confidence of stakeholders (such as customers, employees, suppliers)

What are the ISO 9001 requirements?

In order to achieve “continuous improvement” within the quality management system, the ISO 9001 standard specifies that your organisation addresses seven main areas – also known as “clauses”:

  • Context of the organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement


How Can We Assist You?

Gap Assessment

We offer this service to organisations that have existing documents including policies, procedures, manuals, forms, handbooks, etc. and would like to check if the existing documents meet the requirements of the desired standards and what they need to do to certify the system.

System Development

We offer this service to organisations that do not have any existing system (documents) including policies, procedures, manuals, forms, handbooks, etc. or the gap assessment shows that their existing system needs to improve to meet the requirements of the desired standard.

Implementation

A Management system should be documented and implemented to meet the requirements of the desired standards. We will supervise and guide our clients during the Implementation of the management while they follow the policies and procedures and use the forms.

Internal Audit

An annual internal audit is required to get certified and maintain the ISO certificates. We offer this service to organisations that do not have the internal resources to conduct the internal audits or would like to have a new pair of eyes to detect the opportunities for improvements.

Attending External Audit

Dealing with the external auditor might be quite stressful and challenging for the organisations, particularly for the ones that are willing to certify their system for the first time. We will attend the external audit and assist them as a facilitator for a better and smoother experience.

Ongoing Maintenance

Once the organisations achieve their certificate, they will face a new challenge for maintaining what they have achieved as every year the certification body comes back for a surveillance audit. We offer this service to draw their attention to what they might miss in the routines.



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To save time and expense, take advantage of our onsite/offsite web based consulting solution (contact us for detail)



Application Form

Please complete our comprehensive application form and help us understand your unique needs to receive an accurate and competitive proposal tailored to your specific requirements.