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ISO 9001:2015

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The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards.

There are many standards in the ISO 9000 family, including:

•    ISO 9001:2015 - sets out the requirements of a quality management system                                         
•    ISO 9000:2015 - covers the basic concepts and language
•    ISO 9004:2009 - focuses on how to make a quality management system more efficien and effective
•    ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems.

ISO 9001:2015

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2015 is implemented by over one million companies and organizations in over 170 countries.

Quality Management Principles

The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

How will ISO 9001 Certification will benefit my business?

A good foundation builds a good business, and ISO 9000 is a good foundation for any size of the business (small, medium and large) that wants to expand their market. By introducing a quality management system like ISO 9000 to a business, the quality of processes will increase and costs due to inefficiency will decrease. In addition, a business will be able to advertise their use of the internationally recognized ISO 9001 Quality Management System Standard. This may create business opportunities that were not available before an objectively verified quality management system was in place.Having management systems in place, such as ISO 9001, will also help when selling a business. The integrity and value of a small business will be apparent with well-documented processes and proof of quality. ISO 9001 certification will ensure the reputation of your business in any situation.

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